Terms of service

Terms of Service

Welcome to Pop Karts. By accessing or using our website and services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our platform.

1. Acceptance of Terms

By visiting our website, placing an order, or using any of our services, you agree to comply with and be legally bound by these Terms. If you do not agree with any part of these terms, you must not use our services.

2. Eligibility

You must be at least 18 years of age to make a purchase on Pop Karts. By using our site, you confirm that you meet this requirement.

3. Products & Pricing

All product descriptions, images, and prices are subject to change at any time without notice. We strive for accuracy, but we do not warrant that product descriptions or prices are error-free. In case of any discrepancy, Pop Karts reserves the right to cancel orders at its discretion.

4. Orders & Payments

  • All orders placed through the website are subject to availability and confirmation.

  • We accept secure online payments through various gateways (e.g., UPI, debit/credit cards, net banking).

  • Pop Karts reserves the right to refuse or cancel any order for reasons including but not limited to: product availability, pricing errors, or suspicious transactions.

5. Shipping & Delivery

Please refer to our Shipping Policy for detailed information on shipping timelines, costs, and tracking.

6. Returns & Refunds

Returns or refund requests can only be made within 5 days of receiving the product. To initiate a return:

  • Contact us via email or WhatsApp as listed on our Contact Us page.

  • Provide a valid reason for the return and submit an unpacking video showing the product clearly.
    Returns without valid reasons or the required video evidence will not be accepted. Please read our full Return Policy for details.

7. Intellectual Property

All content on the Pop Karts website—including logos, product images, text, graphics, and design—is the property of Pop Karts and protected under applicable copyright and intellectual property laws. You may not reuse or reproduce any content without written permission.

8. User Conduct

By using our services, you agree:

  • Not to use the website for any unlawful purpose.

  • Not to attempt to hack, disrupt, or damage the website or its services.

  • Not to submit false, misleading, or harmful information or reviews.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

10. Limitation of Liability

Pop Karts shall not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our website or services, including delays in shipping or third-party errors.

11. Indemnification

You agree to indemnify and hold harmless Pop Karts, its affiliates, and employees from any claims, losses, or damages, including legal fees, arising out of your misuse of our site or violation of these Terms.

12. Modifications to Terms

Pop Karts reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of the courts in [Your City/State], India.